Legal

Privacy policy

Last updated: 16 November 2026

1. Who we are

Honeypie Properties Ltd ("we", "us"), is the controller of your personal data. Company number 17578328. Registered office: Suite RA01, 195-197 Wood Street, London, E17 3NU. For anything about your data, contact Mary Makinde at admin@honeypieproperties.co.uk.

2. The data we collect

  • Identity details: name, date of birth, and copies of identity documents.
  • Contact details: address, email and phone number.
  • Anti-money laundering information: proof of address, proof and source of funds, and details of company owners where a company is buying or selling.
  • Property information: details of properties you're buying or selling.
  • Financial information: your budget, mortgage in principle and proof of funds.
  • Communications: emails, messages and call notes.
  • Website data: IP address, device and browser information, and cookies (see our Cookie policy).

3. Where we get it

Mostly from you. We may also get it from other agents, solicitors, mortgage brokers, identity check providers, HM Land Registry, Companies House and other public sources.

4. How we use it, and our legal basis

What we use it for Legal basis
Providing our services to you and carrying out our terms of business Contract
Identity, anti-money laundering and sanctions checks, and keeping records Legal obligation
Introducing you to buyers, sellers and partners involved in your transaction Contract, or our legitimate interests in running our business
Sending you property opportunities and updates Your consent, which you can withdraw at any time
Running and improving our website Our legitimate interests, and your consent for non-essential cookies

5. Who we share it with

We don't sell your data. We share it only where needed with: solicitors and conveyancers; mortgage brokers and lenders; any other third-party partners involved in your property transaction; our IT, email and website providers; and HMRC, the National Crime Agency or other authorities where the law requires.

6. Transfers outside the UK

We don't transfer your data outside the UK. Where some of our providers store data outside the UK, we use safeguards approved under UK law.

7. How long we keep it

We keep anti-money laundering records for 5 years after our business relationship with you ends, as the law requires. We keep other records for 6 years after our last contact, then delete them. Marketing data is kept until you unsubscribe.

8. Your rights

You have the right to access your data, correct it, ask us to delete it, restrict or object to how we use it, ask for a copy in a portable format, and withdraw consent at any time. Some rights are limited where the law requires us to keep records. To use any of them, email admin@honeypieproperties.co.uk. We'll respond within one month.

9. Marketing

We'll only send you property opportunities if you've agreed. Every message includes a way to unsubscribe.

10. Complaints

If you're unhappy with how we handle your data, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

11. Changes

We may update this policy. The latest version is always on our website.